Navigating the Website
The search bar at the top of every page is the best way to find a specific item or artist. You can enter a title, artist or author name, publisher, or keywords into the search field.
Whenever you are browsing in a category--or a list of search results, you will see alphabetical lists on the left of the artists, authors, publishers, and languages in the category/results and you can scroll through these lists to filter the results.
Shipping
We ship domestically by USPS Media Mail, Ground Advantage, Priority and Express Mail.
We ship internationally by USPS Priority and Express Mail, FedEx International Priority and FedEx International Economy, and DHL Express.
We ship our books wrapped in plastic and well-padded in sturdy new boxes.
One of the reasons we have so many repeat customers is that we take great care to insure your items arrive in the same condition it leaves our office.
We are collectors ourselves and we pack our products as we would like our own purchases packed.
If you are in the US, we ship your package using US Postal Service Media Mail. Media Mail shipping “is a cost-effective way to send educational materials in 2 to 8 days.” When we print the shipping label for your package, you are sent an email from our website with the tracking number.
Your package typically enters the mail stream within 24 hours of that email.
We ship all of our packages with Delivery Confirmation, which means that the Postal Worker delivering your package has to scan it and confirm its delivery.
There are a few different reasons. There could just be a delay. Media Mail shipping is 2-8 days. We’re in LA, typically packages to the West Coast take 4-5 business days while shipments to the East Coast take about 7-10 business days. If you haven’t gotten your package in 2-3 weeks please notify us and we’ll do everything in our power to find your package.
You should also check to make sure that we have the correct shipping address. We always ship to the address provided on our order form under the heading “Shipping Address.” If you have submitted the wrong address, please contact us and we will do what we can to correct it.
Sometimes packages are delivered to a neighbor or are held at the post office. Make sure you check with your neighbors if they collected something for you, with your local postal carrier if they have delivered anything recently, and your post office in case they’re holding it for you.
You should also try checking around your front door/mailbox/delivery room/porch. We had one customer find his package in the bushes and another told me that his package had been placed in the outgoing mail instead of incoming.
We try to have the books shipped out within 3 business days, but there are only two of us who do all the pulling, packing and shipping. If there are many orders, it can take about 5 days to get everything packed and shipped. If we’re doing a show usually that means everyone in the office leaves to staff it. When we’re at a big show (like Comic Con) we may have only one person in the store. That will create a delay in shipping as well.
USPS.com says electronic information received, but that the package may not have shipped yet or that it’s unable to track this package. If you see this, it means one of two things is happening. We print our shipping labels the night before and then send out our packages the next morning. If your label has just been generated, there won’t be any tracking because it is still in our office.
If it’s been a few days and you still don’t see any tracking information that means the package wasn’t scanned when received by USPS. Typically a package is scanned when it is collected, when it is received at the first post office, when it hits any major sorting facility, and when it hits your local post office. If it misses any of the first scans, it becomes less likely that it will be scanned at the later ones. This doesn’t mean that there is problem. It just means the package will have to work its way through the system and you won’t know when its being delivered.
We ship orders all over the world. About 20-25% of our orders are from our international clients. We frequently ship orders to Canada, the United Kingdom, and Europe.
A partial list of countries to which we have shipped orders:
Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Columbia, Croatia, Cyprus,
Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Great Britain, Greece, Hong Kong,
Hungary, India, Ireland, Israel, Italy, Kazakhstan, Korea, Kuwait, Lebanon, Malaysia, Mexico, Netherlands, Norway, Paraguay, Peru,
Phillippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Scotland, Serbia, Singapore, South Africa, Spain,
Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom,
Venezuela.
We ship internationally by USPS First Class, Priority, and Express Mail, FedEx International Priority and FedEx International Economy, and DHL Express.
Our shipping estimate for international orders is based upon the total weight of the books/items ordered. Our shipping charges are in one pound increments and separated into 17 zones (Africa, Australia & New Zealand, Canada, Eastern Europe, France, Great Britain, Japan, Mexico, Western Europe, etc.).
We are sensitive to the expense of international shipping.
If you have any questions or concerns about shipping costs, please contact us. You can place your order and add your question to the note field at checkout; or send us a message via our Contact Us page.
Selling Your Book(s)
We are always buying quality new and used books in our subject areas. Some of our best material is acquired when we buy a collection from an individual. Whether you have a single book or an entire library for sale, please consider offering it to us.
It is very important to contact us in advance. If you are planning to bring the books to the showroom, you will want to call in advance to confirm that the buyer (that's me, Stuart) is in and that what you have is of interest to us. I will travel to look at bigger collections. You can email us a list of books or photographs of groupings of books. A photograph of book spines lined up on a shelf is perfect, as long as each title is legible.
I am always interested in acquiring sketchbooks and art books that will appeal to our customers.
I am very selective and I will need to see your book or a sample. A physical sample is not always necessary, you can send me sample page spreads or a low-res PDF.
You can submit your book in person, by mail, or email.
Unless you can deliver the books in person, you will need to mail or ship the books to us.
It is imperative we receive new books in mint condition--and no one wants to see books damaged in transit. To that end, I offer my packing instructions.